If your water meter cannot see the light of day, Water Corporation is asking you to add clearing around it to your to-do list.
Over two million water meter readings are taken each year and more than 30,000 repairs or replacements are also carried out.
Water Corporation Customer Centre Manager, Riley Nelson, said his team were frequently unable to take readings due to obstructed meters.
“Overgrown bushes, locked gates and soil are the most common obstructions that can prevent us from taking a reading,” Mr Nelson said.
Water meters should be positioned 10-15cm above ground level, with a clear space of at least 30cm around each side and 120cms above.
“Our inspectors read hundreds of water meters every day, so ensuring your meter is unobstructed will make their jobs easier and safe,” Mr Nelson said.
The Corporation recently announced it would issue bills every two months from July, which will mean water meters will be read six times a year. Reading meters every two months will help customers track their water use and identify leaks earlier.
Water Corporation Inspector George Kitis identifies the location of an obstructed meter (left) and reading a meter that is easily accessible (right).