COVID-19 Information Updates

Keep up to date with what the Town is doing in response to the novel coronavirus situation.



Advice for Residents re: COVID-19 - updated 23.3.2020

Update - 23.3.2020

Message from Mayor Pollock 

Dear Mosman Park residents and ratepayers,  

Since my last e-news on 17 March, the situation with COVID-19 has become more serious.  Reflecting this reality, the Town has taken new measures to protect everyone during this health crisis.

Today, 23 March 2020, in line with the State Government's advice, The Grove Library has closed.  This decision was not taken lightly, as we know how vitally important the Library is as a community meeting place and resource.  As I write, the Library management team are examining ways to make online and other resources available to members.  Stay tuned for more details on this later in the week.

Further announcements were made on 23 March 2020 that all pubs, bars and clubs, gyms, indoor sporting centres, casinos, cinemas and nightclubs must close, and that cafes and restaurants may only provide take-away service.  Churches and places of worship were also ordered to close for all purposes other than for a wedding or funeral.

Following this directive, many of the Town's clubs, associations and sporting groups have suspended operations.  I know this is disappointing news, but the advice we have received is that if we take swift and comprehensive action now, this will arrest the spread of this virus and mean that we emerge in good shape at the end of this pandemic. For specific advice on how your club or community or sporting association is affected, contact them directly - a full listing is available in the back pages of our Community Calendar, and online here.

Arrangements for the use of the Alf Adams Pavilion are currently being reviewed, and updates will be issued over the coming days.

There is help and support available for those experiencing hardship, and I encourage you to take advantage of this support where possible.

Please read on for detailed information about which of our services are still available and how we can support you through this process.

For up-to-date information on COVID-19 please refer to the Department of Health and Services Australia (formerly Department of Human Services) or the website.

Please take care of yourselves and each other, follow the health guidelines and minimise your risk.

Best wishes,

Mayor Brett Pollock
Town of Mosman Park

Advice for Residents re: COVID-19

23 March 2020

The Town of Mosman Park takes the health and wellbeing of the entire community very seriously.

We are monitoring closely all advice from Federal, State and Local authorities including the Department of Health and other agencies.  Today advice was received from the State Government covering many topics including hygiene, travel, aged care, gatherings, visiting hospitals, as well as new measures to support NDIS clients and carers, and small business.

Also, please note that advice issued today State-wide that all pubs, clubs, cinemas, nightclubs, casinos, gyms, indoor sporting venues, churches and places of worship will be shut from today.

We are taking prompt and responsible action on that advice and sharing updates with neighbouring local governments and partners (WESROC, WMRC, WALGA).  We are taking all reasonable steps to protect our staff and community from the potential for exposure to harm, including reviewing and updating our contingency plans, such as our Business Continuity Plan, Local Emergency Management Plan, Occupational Health and Safety procedures and protocols to name a few.

These plans cover our elected officials, staff and contractors, tenants of Town facilities and users of Council-owned buildings or use Council parks and reserves, and The Town as a whole.

We are liaising closely with our community, including schools, kindergarten, aged care and child care centres, community and sporting groups, sharing information on best practice, risk mitigation and reporting of adverse events and incidents, and encouraging them to keep us informed of any matters of concern.

We have already:

  • Closed The Grove Library and Community Centre 
  • Cancelled all community events until further notice.
  • Cancelled our attendance at all external meetings, or attended meetings via telephone or video conference.
  • Stepped up hygiene procedures for all staff and contractors, and made advice and resources available for this for all tenants of Council buildings.

We encourage our residents, contractors and customers to:

  • Observe good hygiene (washing hands) and social distancing (don’t shake hands or embrace people who are not immediate family members)
  • Delay any non-essential business with the Town
  • Conduct their business with the Town by email or telephone rather than in person
  • Restrict transactions to contactless (credit card/paywave transactions).

Based on advice, and in response to local circumstances as they evolve, soon we may

  • Close the Town’s Administration Centre for in-person visits
  • Require that all interactions be done online or over the phone.

Note: this decision has not been taken yet, but if it is made, the Town will advise everyone so as to minimise any inconvenience.

FAQs COVID-19 v2

23 March 2020

Q: How are you keeping the community informed of the latest developments?
A: The Town of Mosman Park is providing regular updates to our community through:

  • Media releases
  • Updates to our website at
  • Advertising in The Post newspaper
  • News distribution via our e-news (new subscribers are always welcome – subscribe here)
  • Updates to our social media channels (FacebookInstagramTwitter and LinkedIn)
  • Distribution of news via local news sources including school and church newsletters and direct news channels from our community groups
  • Updates on our community noticeboards (at Alf Adams Pavilion and outside our Administration Centre).

Q: Have there been any cases of COVID-19 reported in Mosman Park?
A: None that we are aware of.

Q: When will you close the Town Administration and Depot to the public?
A: Consideration is being given to this, in the interests of protecting our staff and our community.  As soon as a decision is made, we will make the announcement via all available channels.

Q: Are all services going to be cancelled?
A: No. As far as practicable, business as usual will be maintained.

Q: Are Town staff working from home?
A: Where practicable, those staff who can work from home are doing so, especially those with health concerns and family care responsibilities.

Q: Will my rubbish be picked up?
A: Yes. There is no disruption to your waste service.  These services are low-risk for COVID-19 - read this information sheet for detailed advice.  If you experience any issues with your bin service, please call SUEZ on 13 13 35.

Q: Can I arrange for bulk waste to be collected?
A: Yes.  Now is a great time to do a clean up at home.  You can click here to register for our new bulk waste collection service, Verge Valet.  You can book in a bulk waste or green waste collection at a time that suits you. Details are here.

Q: Are Town Rangers and Customer Service staff still on duty?
A: Yes, although they will practice social distancing when interacting with residents and members of our community.  If you do see our Rangers or speak to our Customer Service staff in person, please don't be offended if they keep a reasonable distance. 

They will ask you these three questions:
1. Have you recently returned from overseas?
2. Have you tested positive for COVID-19?
3. Are you or is anyone in your home or whom you care for experiencing any respiratory symptoms?
Please don't be offended as we take these measures to protect our staff and community from any unnecessary risks.  

Q: Is it safe for me to go to local parks, reserves and playgrounds?
A: Yes. Being active is an important part of staying healthy, however, we advise our community to practice good hygiene (handwashing) and social distancing and refrain from touching or coming too close to other people, especially children, pregnant women and the elderly or those with health conditions.

Q: Are local schools closing?
A; Local schools will make their own decisions about closures based on advice from the Department of Health and Department of Education. We encourage each family to make their own decision, based on their own health and that of their children, to keep them in school or begin social isolation now.

Q: Are local businesses operating?
A: Most local businesses are still trading.  Food businesses are operating as take-away service providers in keeping with advice from the Department of Health.

Q: What is the Town doing to support local business at this difficult time?
A: The Town is preparing a range of support measures to assist local business

  • Sharing information and resources with them
  • Answering their calls for help
  • Keeping them up to date 

Encouraging our community (when and where it is safe to do so) to buy local and support local traders.

Q: How can I volunteer?
A: Federal Member for Curtin, Celia Hammond, has set up a system whereby local people can volunteer to help those affected by COVID-19.  Before considering volunteering, please ensure that you are in good health and that you follow proper procedures to ensure your safety and those you come into contact with.  For more information, click here

FAQs – Answers to Frequently Asked Questions

17 March 2020


It’s important we all continue to look out for each other. Check in on others and reach out to those most at risk: neighbours living alone, the elderly and people with pre-existing medical conditions. It’s a good idea to confirm their telephone number so you can contact them during periods of isolation. They may also need your help to slowly stock up on essential items and fill prescriptions for essential medicines. Bulk buying is not required.


The Department of Health advises the most effective way to mitigate the risk of contracting Coronavirus is to practice good hygiene.

  • Stay home if you are experiencing a fever, cough, sore through, fatigue or shortness of breath
  • Wash your hands frequently and thoroughly with soap and water for at least 20 seconds. Dry your hands
  • Cover your coughs and sneezes with a flexed elbow
  • Avoid touching your face
  • Use and bin tissues immediately after use.


Symptoms can range from mild illness to pneumonia. People with coronavirus may experience:

  • Fever
  • Cough
  • Sore throat
  • Fatigue
  • Shortness of breath
  • Flu like symptoms.


To seek medical help from a doctor or hospital, call ahead of time to book an appointment. You will be asked to take precautions when you attend for treatment. Follow the instructions you are given.  Your doctor will tell you if you should be tested. They will arrange for the test.

  • You will only be tested if your doctor decides you meet these criteria:
  • You have returned from overseas in the past 14 days and you develop respiratory illness with or without fever
  • You have been in close contact with a confirmed COVID-19 case in the past 14 days and you develop respiratory illness with or without fever
  • You have severe community-acquired pneumonia and there is no clear cause
  • You are a healthcare worker who works directly with patients and you have a respiratory illness and a fever.


Useful Resources

For information on how to help stop the spread of the virus, what to do if you have symptoms and for latest official medical advice see below:

Department of Health

About Coronavirus

Coronavirus National Health Plan

Update: Community Events and Activities

23 Mar 2020

Due to the health advice related to COVID-19, the following events and activities have been cancelled or modified. 

Cancelled Events

21 March - Modern Cloth Nappy Workshop
22 March - Men's Shed Car Boot Sale and Open Day
23 March – Volunteer Magnet Workshop
25 March - Walkabout Workshop (Town Centre)
25 March - Seniors First Aid Workshop 
28 March - Native Verge Conversion Workshop
1 and 4 April - Walkabout Workshop (Town Centre)
3 April – Walking Group Morning Tea
6 April – Mosman Park Youth Advisory Council Meeting
14 April – All Ages Skate Clinic
15 April – Youth First Aid Workshop 
25 April – ANZAC Day Commemoration
29 April – Seniors Morning Tea Information Session (Ocean & River Cruising)
23 May – Volunteers First Aid Workshop 
27 May – Seniors Morning Tea Information Session (Cyber Safety)

Events Currently Being Reviewed

17-24 April - Youth Week
15 June – Event Planning & Budgeting Workshop
24 June – Seniors Morning Tea Information Session (Will & Estate Planning)

Update: The Grove Library is Closed

23 Mar 2020

Statement from The Grove Library: 

Due to government direction, The Grove Library and Community Centre are now closed.

However from Monday to Friday (9.00am – 5.00pm), we are here to take your calls.

We are working on new innovative measures to bring you take away, and home delivery services.

Stay tuned to The Grove Library's Facebook page for more updates.

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